The Musaned platform ("the Website," "we," or "the Platform") protects users' personal data in accordance with the Personal Data Protection Law of the Kingdom of Saudi Arabia and its related regulations. This policy explains what cookies are, how Takamol Business Services Company ("the Company") uses them, and how you can manage your preferences regarding them.
What Are Cookies?
Cookies are small text files stored on your computer or mobile device when you visit the website (musaned.com.sa). These files function as part of the data that uniquely identifies a user. They help us remember your preferences to improve your experience and understand how you use the website in order to develop our services.
Why Do We Use Cookies?
We use cookies for the following purposes:
Improving the user experience: To remember your settings and preferences (such as preferred language) and to simplify the login process.
Security: To help protect your account and data by detecting suspicious activity.
Performance analysis: To better understand our website's user base, analyze traffic, and help us develop and operate our products and services.
Content personalization: To deliver the information and services most relevant to your needs based on your interactions with the platform.
Types of Cookies We Use
We classify the cookies we use into the following categories:
a. Strictly Necessary Cookies
These cookies are essential for the website to function and cannot be disabled in our systems. They are typically set only in response to actions you take that amount to a request for services, such as:
Setting your privacy preferences
Logging in to your platform account
Filling out forms and completing payment transactions
Note: You can configure your browser to block these cookies, but some parts of the website may not function as a result.
b. Performance & Analytics Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve our website's performance. They help us identify:
Which pages are most and least visited
How visitors navigate within the website
The browser and search engine used, and the date and time of each visit
This information is aggregated and is usually anonymous. It is used to produce statistical reports that serve business requirements.
c. Functional Cookies
These cookies enable the website to provide enhanced functionality and better personalization — such as remembering your username or geographic region. They may be set by us or by third-party service providers (such as live support tools).
D. Third-Party Cookies
We may share aggregated or anonymized data with our partners and service providers — including, but not limited to, Google Analytics — for analysis and service improvement purposes. These third parties may place their own cookies on your device. We encourage you to review those third parties' privacy policies to understand their practices.
Cookie Retention Period
Unless otherwise stated, non-essential cookies will expire within one hour of being set. Some cookies may remain on your device for longer periods depending on their purpose — for example, to remember language preferences or session history. Detailed information is shown in the table below:
| Cookie | Type | Purpose | Duration |
|---|---|---|---|
| ChatBot_Sessionid | Essential | Managing the user session in the chatbot. | Session |
| cookiesAccepted | Essential | Saving the user's consent to the use of cookies. | Until 2027 |
| INSTANA_JSESSIONID | Essential | Monitoring performance and ensuring system stability. | Session |
| NEXT_LOCALE | Functional | Saving the user's language preference. | Session |
| salary-banner-popup-modal-01-01-2026 | Functional | Controlling the display of messages or pop-up windows. | Session |
| TS01245075 | Essential | Enhancing security and protecting sessions. | Session |
| meiro_session_id_is | Analytics | Tracking the user session and analyzing behavior. | Until 2027 |
| meiro_user_id | Analytics | Identifying the user for analytics purposes. | Until 2027 |
Cookie
ChatBot_SessionidType
EssentialPurpose
Managing the user session in the chatbot.Duration
SessionCookie
cookiesAcceptedType
EssentialPurpose
Saving the user's consent to the use of cookies.Duration
Until 2027Cookie
INSTANA_JSESSIONIDType
EssentialPurpose
Monitoring performance and ensuring system stability.Duration
SessionCookie
NEXT_LOCALEType
FunctionalPurpose
Saving the user's language preference.Duration
SessionCookie
salary-banner-popup-modal-01-01-2026Type
FunctionalPurpose
Controlling the display of messages or pop-up windows.Duration
SessionCookie
TS01245075Type
EssentialPurpose
Enhancing security and protecting sessions.Duration
SessionCookie
meiro_session_id_isType
AnalyticsPurpose
Tracking the user session and analyzing behavior.Duration
Until 2027Cookie
meiro_user_idType
AnalyticsPurpose
Identifying the user for analytics purposes.Duration
Until 2027How to Manage or Reject Cookies
Most web browsers accept cookies automatically, but you have full control over managing them:
Browser settings: You can modify your browser settings to reject all cookies or to receive an alert when they are sent.
Impact: Please note that rejecting cookies — especially essential ones — may cause some or all services on the Musaned platform to not function correctly, and may affect your ability to log in or complete transactions.
For more information on managing cookies, visit the "Help" section of your browser.
Changes to This Cookie Policy
We may update this policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We invite you to review this page regularly for any updates. Your continued use of the website after changes are made constitutes your acceptance of those changes.